Thursday, Caesars Entertainment came forward and confirmed that they will, indeed, be adding a resort fee to the price of their hotels in Las Vegas. No big surprise there. Read their quote below to find the surprise from Gary Thompson, Caesars Entertainment’s director of corporate communications. His job is to spin every message to the media so that it’s seen as a positive.
“This is in response to the increasing demand from our guests to provide a package price instead of the inconvenience of separate fees,” Thompson said in a statement today. “We continue to do all we can to provide our guests with the best value, best products and best experiences in Las Vegas.”
According to Mr. Thompson, Caesars customers asked for the resort fee to be added on to their room fee. How about that?! Has a customer ever asked to pay more for something? No. I’m surprised that Caesars statement to upset customers would be a lie like this. If it’s not a lie, I’d like to see proof.
I don’t get bothered by resort fees because I care more about the bottom line on the room fees. Any business has the right to charge what they want for their product or service. I also have a right not to buy that product or service. If I don’t like the final hotel room prices at Caesars properties I’ll book elsewhere. It’s not like Caesars owns all of the hotels in Las Vegas.
I don’t appreciate Mr. Thompson lying about why Caesars added resort fees but I’m more offended by the poor housekeeping at Caesars hotels. Don’t forget, if you’re offended by resort fees but still want to stay on the strip there’s always Casino Royale.
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